1. Meenta Support Center
  2. Meenta Testing for Individuals

Why Isn't My Activation Code Working?

  • “User enters invalid barcode”: Invalid barcode. Please double check your activation sticker
  • “User already activated given code”: You have already activated this test! Please go to testing.meenta.io to continue testing or use a new activation code.
  • “Different user already claimed given code”: This test has already been claimed by another user. Please double check your activation sticker

Meenta Activation Codes follow a particular format. For example, activation codes for Lucira All-In-Ones are "LU" followed by eight numbers. If your code has much more number/letter variation, that might be the lot number!

If you continue to have trouble with your activation code, or if your error message is not listed here, please reach out to Meenta Customer Support for assistance.